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"i have found that this so called cleaner is a complete waste of time and money"

"first i was a bit disappointed because i used it all day in the bathroom but i finished with the half of the room and remained a little limescale however it was better than using limescale remover "

"don’t waste your money on this!"

"it runs out of steam after about 60 seconds and it’s heavy"

"very disappointing"

"almost perfect plenty of steam lots of attachments the only down side is slightly awkward and stiff on button given that it's quite heavy it needs an easier button to control the steam"

"produces a decent amount of steam which lasts long enough to loosen dirt grime but could be better"

"this product lets out cold steam"

"keeps leaking"

"if one kept refilling this cleaner and using it to clean say a bathroom it would take hours for a useless finish"

"it's ok for cleaning i've used it for cleaning my bathroom tiles it does still involve a bit of a scrub but it definitely "loosens" up dirt"

"amazon stop selling it!"

"total rubbish"

"it was able to blast through the majority of the stubborn stains etc"

"to start i bought this as i wanted a handheld steamer rather than the giant pull along system i had previously which was good and worked faultlessly however very cumbersome and needs storage which i am short on now"

"doesnt disapoint"

"breaks down the build up of hair conditioner non chemical weedkiller"

"probably i was unlucky enough to receive an item with a massive flaw"

"doesn't work"

"completely broken!"

"electricals and leaking water don’t mix well so returned for a refund"

"it burned my hand as the handle becomes very hot"

"this little steam cleaner is good for getting into crevices where greasy residue lurks"

"i cleaned the bath drain and overflow as well as some soap deposits round the taps and shower"

"doesnt hold enough water"

"i cleaned the bath drain and overflow as well as some soap deposits round the taps and shower"

"nope had to go back over steamed area with liquid cleaner and sponge to do a decent job will be returning this "

"was not that great to use on carpet lasted 2 mins"

"inadequate instructions supplied"

"cleans well with a little prep"

"the brush falls to pieces without using excessive force"

"first it is difficult to press and then to keep it down well it hurts"

"also for cleaning rucksack and killing critter nests"

"no products used for cleaning include gloss kitchen cabinets windows mirrors couches cushions glass shower door sinks curtains rims inside washing machine & dryer also outsides of appliances so far the only jobs i have added cleaning products for was cleaning my tiles & especially for microwave oven"

"the lead is too short to clean hobs windows & certainly can’t be used in bathrooms as you can’t plug it in!"

"no products used for cleaning include gloss kitchen cabinets windows mirrors couches cushions glass shower door sinks curtains rims inside washing machine & dryer also outsides of appliances so far the only jobs i have added cleaning products for was cleaning my tiles & especially for microwave oven"

"i used this product to remove dry gloss paint of my sons school jumper its brilliant"

"awkward and heavy to use"

"awkward at first but nothing special"

"it started to warm up and then went off and wouldn't come back on"

"my fault j think with time and keep using it with practice it will get easier to work out the right attachments for what but i will never get used to how hard the button is holding it down if you ever struggle with patting your head and rubbing your belly at the same time this machine is the same feeling when using the machine with the long attachments steam keeps dieing off and u realise you are not holding the button in hard enough"

"doesn’t clean well stupid button to constantly press to generate steam hurts your finger and now after two months it’s broken and doesn’t produce steam at all"

"after following and complying with the instructions it did not produce any steam!"

"almost perfect plenty of steam lots of attachments the only down side is slightly awkward and stiff on button given that it's quite heavy it needs an easier button to control the steam"

"should be rechargeable so you don't have to drag cord around"

"forget limescale"

"it doesn't even remove dirt"

"arranged a return but the water pressure valve won’t open so it’s being sent back full of water!"

"this is a dangerous device"

"inspected every inch of my bed but couldn’t see anything"

"you can hardly hold it as it overheats and is heavy"

"awkward at first but nothing special"

"dangerous tripped all the electrics in my home the water leaked out of the cable and the handle got so hot i couldn’t touch it"

"had to return this full of water kept blowing the fuse which is odd "

"but it doesn’t remove moles from bathroom grout"

"first it is difficult to press and then to keep it down well it hurts"

"small tank means having to wait for it to cool enough to use again although one tank was enough to know that this is useless"

"a bigger tank would be good but no other issues"

"hard to work as the “button” needs pressing which places a lot of unnatural pressure on the thumb"

"could have just received a faulty one but returned for refund"

"i tried to register for warranty and as there is no product code on box so wouldn't let me register"

"i read reviews before i bought it and they said the cord wasn't long enough and it didn't hold much water which is true but it's no hardship to top it up or plug it in somewhere else"

"i’ve used this about 5 times and now the top will not remove to fill up"

"small tank and jug!"

"didn’t expect much as cheap compared to other steamers on the market however very impressed overall"

"this does its job but the biggest thing i have to mention is the button on this machine to turn it on to spray you have to slide the button and push down at same time it is difficult to do and after 5 minutes my thumb locked and went very numb"

"the brush falls to pieces without using excessive force"

"however you will need to refill this item with water more often then stated for usage not large capacity tank as advised great attachments wouldn’t be disappointed"

"amazing heats quickly light to use"

"the thing curled up & died!"

"but finally it turned out i just needed to scatch gently the surface with a kinder and i could remove all the heavy limescale :"

"what a great shame i had hoped for sparkling taps!"

"turned on heated up popping sound never turned on again"

"i will return it"

"it burned my hand as the handle becomes very hot"

"doesn’t clean well stupid button to constantly press to generate steam hurts your finger and now after two months it’s broken and doesn’t produce steam at all"

"i would not recommend!"

"my fault j think with time and keep using it with practice it will get easier to work out the right attachments for what but i will never get used to how hard the button is holding it down if you ever struggle with patting your head and rubbing your belly at the same time this machine is the same feeling when using the machine with the long attachments steam keeps dieing off and u realise you are not holding the button in hard enough"

"really disappointed with this product and would have returned it"

"the security cap doesn't come off"

"unless i am not using this item correctly aand both me and my wife have tried it is a complete waste of money does nothing ur hands and water cant do very poor"

"i was cleaning it with a limescale remover for kettles every other use"

"do not waste your money"

"steamer looks like high quality product but it is quite heavy in a hand"

"only downside is it runs out of steam fairly quickly needing a top up"

"very disappointing performance"

"i find the product cumbersome to handle and the instructions could be better"

"an utter waste of money"

"was a total waste of money luckily i was still in the right to return it was a present and i done such a bad impression"

"brush just collapses"

"this is heavy and quite annoying to use"

"really disappointed"

"very disappointed"

"one drawback with this is when the tank empties it takes forever to cool down enough to put more water in"

"cleans with a sweep even the hardest stains but if found that after the second day the light stopped coming on although it still heated which is hack ya big deal"

"returned straight away horrible thing!"

"to add to the problem hermes managed to lose the return parcel possibly the worst carrier in the world"

"literally the worst product i've ever bought on amazon"

"it just didn't do anything apart from blowing hot steam on mold limescale stains on windows tyre marks on ceramic plastic marks in the bath armpit stains on t shirt and many more"

"i started using one of the brushes to clean the grout but after two attempts the steam had completely disintigrated the nylon brushes making the brush totally unusable!"

"poor run time "

"i bought this after searching endless reviews for a handheld steam cleaner although i haven't used it extensively just really need an extra pair of hands and more hours in the day i have started to use it in the kitchen and on my window frames and the results were impressive"

"unsatisfactory product!"

"i found it very difficult to put this steamer together it was very hard for my hands and i had to use quite a lot of force"

"it's ready to use in under a minute and small enough to store in the under sink cupboard"

"the number of times i have not been able to use it as i just cannot get the lid to screw down properly puts me off using it"

"it did break down the grease into tiny rolled flakes but it wasn't going anywhere with just a wipe"

"a very flimsy bayonet fitting is used with the result that the window cleaner just falls off"

"looks and feels more expensive than it is as well"

"lots of different attachments for different jobs but i am afraid it is just not powerful enough to remove mildew from tiles grouting even using the special tool"

"for the 10 minutes i was able to use it it produced very poor result did not remove mould at all from washing machine detergent drawer which was the reason i bought it for"

"although the steam may sanitise the surface it did not remove any burnt on oil or grease from the cooker surface and anything that it did remove was probably due to the scrubbing action from the attachment rather than the stream"

"really bad didn't clean anything no oil removed no dirt removed no toilet cleaned so i was not really bothered with it return it and used my usual cleaning product"

"i dried them off but they were left very streaky"

"maybe my expectations were too high after the advertising you see for these machines?"

"this machine only melts and grease on the tiles you still need to wipe it away with paper towel or cloth"

"in my opinion this is essential for who has little babies exploring: touching and tasting kills bacteria without using hazardous chemicals!"

"i've read many negative comments about this but i've found it's shifted baked on stains limescale and lots of other difficult dirt"

"i read somewhere that you can't buy replacement attachments"

"without using any of the tools it blasted gunge from unreachable places around taps and shifted a buildup of debris from the shower shelves"

"to add to the problem hermes managed to lose the return parcel possibly the worst carrier in the world"

"using the steamer on the grout had very little impact to the grime i found it was much quicker to use a decent grout cleaner and a scrubbing brush instead and as for the hob it just steamed up the kitchen with little cleaning effect as before i recommend using a decent cleaning agent and some elbow grease some time the doing it the old fashion way works best"

"the steam with the attachment on it was producing a very limited steam power in terms of steam volume not its temperature and it was not cleaning anything"

"however elbow grease is needed alongside the steam cleaner"

"overall it may be good for sanitising and removing loose dirt and grease but do not expect expect it to do much on the tougher cleaning jobs"

"trouble shooting descaling hasnt helped"

"the pressure dips after a long blast requiring a brief wait but that wasn't a problem for me i took the opportunity to rest my arm for the few seconds & to assess progress"

"the surfaces looked better but they still needed to go through the dishwasher so no advantage there"

"it's always easier to shift a problem on"

"bottom of two frying pans again they came out of it as bad as before"

"cleaning of the kitchen extractor hood was a breeze also use it to basically melt and soften the accumulated grease before wiping down perfect as i needed to replace the halogen light fitting and needed to clean all the nooks and crannies before i started"

"trouble shooting descaling hasnt helped"

"this is the most useless thing i have ever bought"

"for some dubious reason which recommend this junk for windows sponsored?"

"really bad didn't clean anything no oil removed no dirt removed no toilet cleaned so i was not really bothered with it return it and used my usual cleaning product"

"disappointed that the unit is not very powerful and struggles to remove any in ground dirt"

"i never leave reviews however as this is such an appalling product recommend by the which guide god knows why they do!"

"heavy cumbersome leaky it spat steam and was empty in under a couple of minutes"

"the only negative is it's water capacity but then it would be too heavy to hold if it was more"

"in my opinion this is essential for who has little babies exploring: touching and tasting kills bacteria without using hazardous chemicals!"

"from the beginning it would leak a little and spit water from the seal as it was heating but today it just stopped heating altogether"

"not used it on my cooker yet but hoping it will redeem itself in the kitchen after it failed dismally in the bathroom!"

"now after less than 6 months of in frequent use the fibre washer on the lid which prevents pressure from escaping has started to perish"

"i bought this after searching endless reviews for a handheld steam cleaner although i haven't used it extensively just really need an extra pair of hands and more hours in the day i have started to use it in the kitchen and on my window frames and the results were impressive"

"broke down for no reason but thankfully amazon are great and replaced it"

"i wouldn't mind if i was particularly dirty and everything was full of grease mould!"

"also there's only one microfiber rug if you clean windows with it it will get disgustingly dirty after one usage"

"removing stubborn black mould marks on sealant will need a few more goes to get rid completely as it will tend to melt the thinner bits of sealant so be careful!"

"there is no option available"

"though this steam cleaner did help to remove some of the day to day house dirt i was rather disappointed with the end result"

"this is a great little gadget and cleaned the outside of our white upvc conservatory brilliantly it's been up for nearly 20 years and was looking a bit tired but this brought it up a treat looks like new"

"unless i am not using this item correctly aand both me and my wife have tried it is a complete waste of money does nothing ur hands and water cant do very poor"

"it's not bad quite heavy which is sometimes awkward"

"the place you hold an attachment feels quite loose like it could come off at anytime the brush scrub attachment became deformed bristles after using it less than 10mins covering the area where steam comes out runs out of water relatively quickly= have to switch off take lid off =quite hard like a kid trying to open a medicine bottle have to wait couple of mins "

"i had a go at removing splashes from the inside of the glass door of the oven and though there was a difference it was not completely clean"

"this may be the case for most cheap hand held cleaners as the pressure is just not enough to shift burnt on grease"

"i wouldn't mind if i was particularly dirty and everything was full of grease mould!"

"does not destroy urine smells as i was hoping and not as easy cleaning oven as i thought"

"instructions are scant"

"attachment hose tangles so you’re forever untwisting it"

"should really have returned same"

"condensed steam or water in its liquid phase"

"i'm not too impressed with the amount of water it produces for windows but i used my hand held rubber swidgy and got a great result"

"somewhat disappointed in this"

"waste of money only used once didn't clean like i expected it too useful for sterilising areas i suppose"

"it removed a small stain in a carpet was nowhere as effective as using a cleaning agent with water on the garage doors and made some impact on the panels but took a long time to do so and then the panels had to be washed down anyway"

"i have arthritis in my wrists and hands and find it very heavy and not easy to manipulate"

"but then again it wouldn't be hand held if it contained too much water"

"it did not appear to have enough power to remove surface grease never mind carbon deposits on the gas cooker burners or oven necessitating the resorting to previous hand cleaning methods"

"the place you hold an attachment feels quite loose like it could come off at anytime the brush scrub attachment became deformed bristles after using it less than 10mins covering the area where steam comes out runs out of water relatively quickly= have to switch off take lid off =quite hard like a kid trying to open a medicine bottle have to wait couple of mins "

"it ok but not what i thought it would be sorry"

"in my opinion this is essential for who has little babies exploring: touching and tasting kills bacteria without using hazardous chemicals!"

"so i would not recommend this at all and sending it back for a refund"

"you get a measuring jug with it but there is no way of telling how much water is inside and it warns you about putting in the right amount so only option is to empty any remaining every time you fill it up or just put in until full which i presume is bad for it "

"is a little heavy"

"takes too long to cool down when cap allows release 15 minutes later you begin to lose the will to live"

"poor quality"

"i hope that i'll have more success removing light makeup stains on my daughter's bedroom carpet"

"useful but not very effective as the size and pressure of steam is not very high"

"particularly good for nooks and crannies in the shower cubicles and other awkward places"

"however in my opinion it is an ill conceived concept"

"however i was unable to top up as the cap on the water tank got completely stuck"

"the hoover steamer does generate a lot of steam to clean grim and muck"

"difficult to open and close we found it heavy when using it otherwise it was great"

"having read reviews more good than bad decided to purchase"

"also you will need to keep buying replacement brushes as they wear out quickly but to be fair i am sure this will apply to other brands also"

"may have just been unlucky"

"i have only used it once on tiles in a bathroom and only used the one "head" which "wore down" really quickly and i thought at the time "oh dear i need to buy replacement heads already""

"i found that the steamer of limited use in the bathroom though didn't really manage to remove stains in the grouting may need to reattempt after applying some commercial bathroom cleaning products"

"terrible product an i've also cancelled my which subscription!"

"it does have a pathetic little mop head for some applications"

"attachment hose tangles so you’re forever untwisting it"

"i have tried it on several surfaces including carpet stains dirty garage doors and solar panels covered in bird s***"

"it removed a small stain in a carpet was nowhere as effective as using a cleaning agent with water on the garage doors and made some impact on the panels but took a long time to do so and then the panels had to be washed down anyway"

"this makes the steamer utterly useless to me"

"however the length of or lack of the lead lets this down"

"coupled with the fact that it's only a few inches wide cleaning windows with it is just a joke"

"tank too small"

"i was not able to use any attachments since it was not doing its job the steam was too gently to remove any grime i was using it mainly to clean up my window seals from all the grime"

"returned straight away horrible thing!"

"for the 10 minutes i was able to use it it produced very poor result did not remove mould at all from washing machine detergent drawer which was the reason i bought it for"

"you get several tools to make it very versatile and the fact that you use plain water means there's no lingering chemical smells after use"

"but i have such trouble with the lid both screwing it on and taking it off you have to press hard all the time"

"i expected to be able to wipe away the grease after blasting it with steam"

"i've read many negative comments about this but i've found it's shifted baked on stains limescale and lots of other difficult dirt"

"the tank is empty within 5 minutes & it is impossible to refill the water tank until the steamer has cooled down again which takes ages!"

"additionally i called hoover to register the cleaner not possible online "

"not happy with it the noise hurt my ears and they were still ringing 20 minutes after!"

"if this is a common fault then the product is dangerous"

"i then tried steaming the outside"

"it just didn't do anything apart from blowing hot steam on mold limescale stains on windows tyre marks on ceramic plastic marks in the bath armpit stains on t shirt and many more"

"result again ziltch"

"steam is quite loud low steam after 20 30 seconds use red light then have to wait around 30 seconds for the light to go green the place you hold gets quite hot including the pipe from the nozzle"

"instructionsa bit vague but easy to figure out"

"worse is steam is lukewarm!"

"the design is basically cheap chinese rubbish"

"just hold the ergonomic red button down above the handle and out comes the steam in a nice powerful flow"

"it did not appear to have enough power to remove surface grease never mind carbon deposits on the gas cooker burners or oven necessitating the resorting to previous hand cleaning methods"

"pretty disappointing"

"i'm afraid that i probably wouldn't recommend it"

"i have returned the product and would say that if you have problems with your hands eg rheumatism arthritis you may find assembly too hard"

"so much easier than my old one which was big and bulky"

"it did not even remove fresh t stains from the sink"

"it just didn't do anything apart from blowing hot steam on mold limescale stains on windows tyre marks on ceramic plastic marks in the bath armpit stains on t shirt and many more"

"it did not appear to have enough power to remove surface grease never mind carbon deposits on the gas cooker burners or oven necessitating the resorting to previous hand cleaning methods"

"this machine only melts and grease on the tiles you still need to wipe it away with paper towel or cloth"

"i need to get myself a small dry room"

"cleaned bits of wood with ingrained dark stains on wooden floor and steps"

"this is awful i have a karcher but wanted a small hand steamer what a mistake"

"on the plus side the water tank lasts longer than i expected it was very easy to use and not too heavy to lug around"

"this is a great little gadget and cleaned the outside of our white upvc conservatory brilliantly it's been up for nearly 20 years and was looking a bit tired but this brought it up a treat looks like new"

"on the plus side the water tank lasts longer than i expected it was very easy to use and not too heavy to lug around"

"difficult to open and close we found it heavy when using it otherwise it was great"

"waste of money would not buy again"

"i would not buy another"

"i bought this mainly to clean my tile grouting and unfortunately it didn't make much difference"

"i disliked the fact that you have to keep filling it up however accept that is the downside of a hand held machine otherwise it would be too heavy"

"very disappointed it's nothing like i was expecting tried it on the cooker and the grouting in the bathroom it didn't touch it gonna bin it"

"hose obviously gets hot so be careful"

"what a disappointment"

"one drawback with this is when the tank empties it takes forever to cool down enough to put more water in"

"however it does take a very long time to do a small area maybe i am too picky and probably was expecting miracles !"

"i expected to be able to wipe away the grease after blasting it with steam"

"cleaning power is poor and you run out of steam very quickly"

"not over impressed"

"tank capacity inadequate as seem to spend on filling the tank not working with it "

"now after 3 years i think limescale completely stuck in the nozzle and the steam does not go through it"

"made light work of a hob that has not been looked after"

"we always used de ionised water not tapwater"

"really handy round the house cleans in the corners where you can't reach"

"anyway: no durability no pressure "

"i found it useless"

"but i found it didn’t work as needed"

"very good but the steam doesn't last very long"

"cleans with a sweep even the hardest stains but if found that after the second day the light stopped coming on although it still heated which is hack ya big deal"

"i had two areas i wanted to clean up one being the grout in the shower was becoming discoloured the other was my stainless steel hob in the kitchen setting up the steamer is quite straight forward however if you wish to hold the steamer with one hand and scrub with the other you will find the angle of the steam nozzle difficult to direct and if you use the flexy hose you will need two hands and whilst your messing around with that it will run out of steam"

"it good stemer but i seen theme in shop for £10 like lidal but not hover"

"to add to the problem hermes managed to lose the return parcel possibly the worst carrier in the world"

"used the plastic round brush on tiles for 5 minutes and it now looks like an old toothbrush"

"it just didn't do anything apart from blowing hot steam on mold limescale stains on windows tyre marks on ceramic plastic marks in the bath armpit stains on t shirt and many more"

"cleaning is so much easier & is not so much of a chore anymore i look for things to clean & my home is now like new"

"tried for example to clean oven rungs and grill tray but found it to be useless at removing burn on stains even though changed to different attachments and had to end up using alternative cleaning"

"other than windows it can’t clean much"

"the attachments are very poor quality i've used one once while trying to lightly clean the grout in my floor tiles the hairs are all now splayed and not fit for purpose after around two mins of use!"

"using the steamer on the grout had very little impact to the grime i found it was much quicker to use a decent grout cleaner and a scrubbing brush instead and as for the hob it just steamed up the kitchen with little cleaning effect as before i recommend using a decent cleaning agent and some elbow grease some time the doing it the old fashion way works best"

"the scourer brush clogged up very quickly and was difficult to clean"

"this may be the case for most cheap hand held cleaners as the pressure is just not enough to shift burnt on grease"

"however the problem i found was that you can not use it for long periods of time due to the water running out and have to wait at least 20 minutes for it to cool down and to be able to open the lid"

"you need an extension cord for places like the shower"

"i never leave reviews however as this is such an appalling product recommend by the which guide god knows why they do!"

"in my first order the squeegee part wouldn't click in right but i contacted amazon and they where really helpful and sent out a new one i only wanted a new accessorie part but the company itself couldn't do it but amazon resolved it"

"i can have no idea as to how effective this might be but it makes me feel better"

"the second it turns red water starts dribbling out and creates a mess"

"the tank is empty within 5 minutes & it is impossible to refill the water tank until the steamer has cooled down again which takes ages!"

"tried it but was not happy will try it again perhaps i'm doing something wrong"

"this was not tackled until the next day and you can hardly see a mark"

"for some dubious reason which recommend this junk for windows sponsored?"

"the only thing i'd say is due to the small water container the steam quickly runs out and for safety reasons cannot be re filled until fully cooled"

"full marks there"

"only used once and left in the box waste of money"

"useless for discoloured mouldy grout in bathroom"

"the hoover website states 'the steam express handy easily tackles stubborn spots around the home from oven grills tile grout to bathroom taps and showerheads with complete ease"

"the only negative is it's water capacity but then it would be too heavy to hold if it was more"

"it just didn't do anything apart from blowing hot steam on mold limescale stains on windows tyre marks on ceramic plastic marks in the bath armpit stains on t shirt and many more"

"then there came a day about a month after i'd taken delivery when it just stopped"

"we consider this steam cleaner a little miracle when used to clean a cooker which had not been cleaned say no more!"

"it's okay but the water chamber is very small so it requires constant filling up"

"to cool down before you can refill it which makes it very frustrating for larger jobs"

"i had high hopes of a miracle cleaner which would get the sunk in dirt off my oven"

"broke after the second use"

"the steam with the attachment on it was producing a very limited steam power in terms of steam volume not its temperature and it was not cleaning anything"

"what is ejected from the nozzle is simply water vapour i"

"the attachments are very poor quality i've used one once while trying to lightly clean the grout in my floor tiles the hairs are all now splayed and not fit for purpose after around two mins of use!"